---
title: "Media uploader forms: get valuable insights from visitors"
url: "https://kb.getflowbox.com/en/article/media-uploader-forms-get-valuable-insights-from-visitors"
language: "en"
last_updated: "2026-03-27T15:02:21.319Z"
---

# Media uploader forms: get valuable insights from visitors

Collect more than just content—ask meaningful questions to better understand your audience.

The Media Uploader Forms feature allows you to add custom questions to your [media uploader in a flow.](https://kb.getflowbox.com/en/article/media-uploader-let-your-customers-share-their-content) This helps you gather additional insights from users alongside the UGC they submit.

> Media Uploader Forms are a **premium feature**. To activate it, please contact your Customer Success Manager.

## Creating a form

To create a new form that appears during the media upload process:

-   Log in to your **Flowbox** account.

-   Go to **Visual Marketing** in the left menu.

-   Click on **Media Uploader Forms**.  
    Click **Create**.

-   Give your form a **name**.

![](https://cdn-assets.productfruits.com/e94a6970-3139-45c2-bc15-fcdc07af2c2f)

## Adding questions to your form

-   From the **Media Uploader Forms** list, click on the form you want to edit.

-   Select the **language** of the form.

-   Languages are automatically shown to users based on their region. Click here to see all supported languages.

-   Click **Add a Question** and enter your question.

-   You can create **up to 10 questions** per form.

![](https://cdn-assets.productfruits.com/fd4038ed-47f4-4fdf-bb60-f54fbf1ba9a7)

## Enabling a form on your media uploader

To make a form available for users during media upload:

-   From the Flowbox **homepage**, go to **Visual Marketing** in the left menu.

-   Select the **Flow** where you want to enable the form.

-   Click the **Settings** button on the right side.

-   In the Flow settings page, go to **Media Uploader**.

-   Scroll down to the **Media Uploader Form** section.

-   Toggle **Enable Media Uploader Form** and select your desired form template from the list.

![](https://cdn-assets.productfruits.com/9c48611e-7b53-45ed-bad5-3868e395dc5f)

## Collecting Content and Responses

Once a user uploads their media, they’ll be prompted to answer the **custom questions** you created in the “Experiences” step.

![](https://cdn-assets.productfruits.com/2607a48f-b39c-45ab-84be-85777dc794df)

## **After submitting**

-   The media is sent to the **Inbox** tab of the selected Flow.

-   All form responses will be visible in the **Engage tab**, right below the caption field of each post.

![](https://cdn-assets.productfruits.com/908d671b-b8f1-4ac4-b6db-d8237190afc8)