--- title: "UGC - User Guides" url: "https://kb.getflowbox.com/en/article/ugc-user-guides" language: "en" last_updated: "2026-07-27T15:18:36.108Z" --- # UGC - User Guides *Learn to use the Flowbox platform and make the most out of it* ## Getting Started - [Welcome to Flowbox!](https://kb.getflowbox.com/en/article/welcome-to-flowbox) - [Logging in for the first time to Flowbox](https://kb.getflowbox.com/en/article/logging-in-for-the-first-time-to-flowbox) ## Your account settings - [Company settings](https://kb.getflowbox.com/en/article/company-settings) - [Invite users](https://kb.getflowbox.com/en/article/invite-users) - [Manage users and roles](https://kb.getflowbox.com/en/article/manage-users-and-roles) - [Multi-account support](https://kb.getflowbox.com/en/article/multi-account-support) - [Billing FAQs](https://kb.getflowbox.com/en/article/billing-faqs) - [Security: Enabling two-step verification (2FA)](https://kb.getflowbox.com/en/article/security-enabling-two-step-verification-2fa) ## Connecting & using social media sources - [Connect your Facebook and Instagram accounts](https://kb.getflowbox.com/en/article/connect-your-facebook-and-instagram-accounts) - [Add Instagram as a source](https://kb.getflowbox.com/en/article/add-instagram-as-a-source) - [Add Facebook as a source](https://kb.getflowbox.com/en/article/add-facebook-as-a-source) - [Reconnecting your Facebook pages or Instagram Business accounts](https://kb.getflowbox.com/en/article/reconnecting-your-facebook-pages-or-instagram-business-accounts) - [Connect your Tiktok account](https://kb.getflowbox.com/en/article/connect-your-tiktok-account) - [Add TikTok as a source](https://kb.getflowbox.com/en/article/add-tiktok-as-a-source) - [Connect your Pinterest account](https://kb.getflowbox.com/en/article/connect-your-pinterest-account) - [Add Pinterest as a source](https://kb.getflowbox.com/en/article/add-pinterest-as-a-source) - [Connect your X (Twitter) account to Flowbox](https://kb.getflowbox.com/en/article/connect-your-x-twitter-account-to-flowbox) - [Add X (Twitter) as a source](https://kb.getflowbox.com/en/article/add-x-twitter-as-a-source) - [Add YouTube as a source](https://kb.getflowbox.com/en/article/add-youtube-as-a-source) - [Add Tumblr as a source](https://kb.getflowbox.com/en/article/add-tumblr-as-a-source) - [Add an RSS feed as a source](https://kb.getflowbox.com/en/article/add-an-rss-feed-as-a-source) - [How to manage and delete a source](https://kb.getflowbox.com/en/article/how-to-manage-and-delete-a-source) - [Historical data after connecting a source](https://kb.getflowbox.com/en/article/historical-data-after-connecting-a-source) ## Embedding Flowbox on your website - [Creating a banner for your Flow](https://kb.getflowbox.com/en/article/creating-a-banner-for-your-flow) - [Enhance your Dynamic Product Flows](https://kb.getflowbox.com/en/article/enhance-your-dynamic-product-flows) - [Currencies supported in Flowbox](https://kb.getflowbox.com/en/article/currencies-supported-in-flowbox) - [Flowbox and optimization](https://kb.getflowbox.com/en/article/flowbox-and-optimization) - [Shopify: embedding widgets on your Shopify store](https://kb.getflowbox.com/en/article/shopify-embedding-widgets-on-your-shopify-store) ## Moderate - [Manage your Flows](https://kb.getflowbox.com/en/article/manage-your-flows) - [Moderate your Flow](https://kb.getflowbox.com/en/article/moderate-your-flow) - [How to use filters in Moderate](https://kb.getflowbox.com/en/article/how-to-use-filters-in-moderate) - [How to tag posts](https://kb.getflowbox.com/en/article/how-to-tag-posts) - [Tags management](https://kb.getflowbox.com/en/article/tags-management) - [How to assign products to posts](https://kb.getflowbox.com/en/article/how-to-assign-products-to-posts) - [How to add custom post(s)](https://kb.getflowbox.com/en/article/how-to-add-custom-posts) - [How to add a post from social media](https://kb.getflowbox.com/en/article/how-to-add-a-post-from-social-media) - [How to add a Call To Action button to your posts](https://kb.getflowbox.com/en/article/how-to-add-a-call-to-action-button-to-your-posts) - [Order Confirmation Email Flow](https://kb.getflowbox.com/en/article/order-confirmation-email-flow) - [Create a Flowbox Flow for physical displays](https://kb.getflowbox.com/en/article/create-a-flowbox-flow-for-physical-displays) - [How to optimize your moderation efforts in Flowbox?](https://kb.getflowbox.com/en/article/how-to-optimize-your-moderation-efforts-in-flowbox) - [Moderate your content with Smart Tags](https://kb.getflowbox.com/en/article/moderate-your-content-with-smart-tags) - [Quality Rate introduction](https://kb.getflowbox.com/en/article/quality-rate-introduction) - [Moderate your content with Hotspots](https://kb.getflowbox.com/en/article/moderate-your-content-with-hotspots) - [Pre-Approval Moderation of Collected Content](https://kb.getflowbox.com/en/article/pre-approval-moderation-of-collected-content) - [How To Block Content With Certain Words From Your Flows?](https://kb.getflowbox.com/en/article/how-to-block-content-with-certain-words-from-your-flows) - [Moderating Carousel Instagram Posts](https://kb.getflowbox.com/en/article/moderating-carousel-instagram-posts) - [Countdown widget](https://kb.getflowbox.com/en/article/countdown-widget) - [Design your flow widget](https://kb.getflowbox.com/en/article/design-your-flow-widget) - [Flow design: flow section](https://kb.getflowbox.com/en/article/flow-design-flow-section) - [Flow design: media section](https://kb.getflowbox.com/en/article/flow-design-media-section) - [Flow design: post section](https://kb.getflowbox.com/en/article/flow-design-post-section) - [Flow design: language & translation](https://kb.getflowbox.com/en/article/flow-design-language-translation) - [Flow widget design: filter & sort content](https://kb.getflowbox.com/en/article/flow-widget-design-filter-sort-content) - [Flow widget design: custom CSS](https://kb.getflowbox.com/en/article/flow-widget-design-custom-css) - [Flow design: cheat sheet](https://kb.getflowbox.com/en/article/flow-design-cheat-sheet) - [Media uploader: Let your customers share their content](https://kb.getflowbox.com/en/article/media-uploader-let-your-customers-share-their-content) - [Media uploader: sharing content](https://kb.getflowbox.com/en/article/media-uploader-sharing-content) - [Media uploader forms: get valuable insights from visitors](https://kb.getflowbox.com/en/article/media-uploader-forms-get-valuable-insights-from-visitors) ## Rights Requests - [Rights Request Responsibilities](https://kb.getflowbox.com/en/article/rights-request-responsibilities) - [Thank You message to Granted requests](https://kb.getflowbox.com/en/article/thank-you-message-to-granted-requests) - [Recommendations: Compliant Rights Requests with Instagram guidelines](https://kb.getflowbox.com/en/article/recommendations-compliant-rights-requests-with-instagram-guidelines) ## Commerce - [How to add a Product Catalog to Flowbox](https://kb.getflowbox.com/en/article/how-to-add-a-product-catalog-to-flowbox) - [Product Feeds in Flowbox](https://kb.getflowbox.com/en/article/product-feeds-in-flowbox) - [Search Products in Flowbox](https://kb.getflowbox.com/en/article/search-products-in-flowbox) - [How to showcase your products in a Flow without a shopping feed](https://kb.getflowbox.com/en/article/how-to-showcase-your-products-in-a-flow-without-a-shopping-feed) - [AI Product Recognition tool](https://kb.getflowbox.com/en/article/ai-product-recognition-tool) - [Insights - Commerce](https://kb.getflowbox.com/en/article/insights-commerce) - [Shopify: connect your Shopify account to Flowbox](https://kb.getflowbox.com/en/article/shopify-connect-your-shopify-account-to-flowbox) ## Distribution - [UGC DPA - Intro](https://kb.getflowbox.com/en/article/ugc-dpa-intro) - [UGC DPA - Settings](https://kb.getflowbox.com/en/article/ugc-dpa-settings) - [Implementing UGC DPA in Criteo](https://kb.getflowbox.com/en/article/implementing-ugc-dpa-in-criteo) - [Implementing UGC DPA in Smartly](https://kb.getflowbox.com/en/article/implementing-ugc-dpa-in-smartly) - [Troubleshoot UGC DPA errors](https://kb.getflowbox.com/en/article/troubleshoot-ugc-dpa-errors) - [Flowbox Email Assets](https://kb.getflowbox.com/en/article/flowbox-email-assets) - [Setting up Email Assets in Dotdigital](https://kb.getflowbox.com/en/article/setting-up-email-assets-in-dotdigital) - [Setting up Email Assets in Klaviyo](https://kb.getflowbox.com/en/article/setting-up-email-assets-in-klaviyo) - [Setting up Email Assets in Voyado (Design Studio)](https://kb.getflowbox.com/en/article/setting-up-email-assets-in-voyado-design-studio) ## Shoppable Flows - [Shoppable Instagram](https://kb.getflowbox.com/en/article/shoppable-instagram) - [Shoppable Pinterest](https://kb.getflowbox.com/en/article/shoppable-pinterest) - [Shoppable YouTube](https://kb.getflowbox.com/en/article/shoppable-youtube) - [Shoppable Community Page](https://kb.getflowbox.com/en/article/shoppable-community-page) - [Custom Video Flow](https://kb.getflowbox.com/en/article/custom-video-flow) - [Create a shoppable Custom Flow](https://kb.getflowbox.com/en/article/create-a-shoppable-custom-flow) ## Flowscore - [About Flowscore](https://kb.getflowbox.com/en/article/about-flowscore) - [How to activate Flowscore](https://kb.getflowbox.com/en/article/how-to-activate-flowscore) ## Content creators - [Brand Ambassadors & Influencers](https://kb.getflowbox.com/en/article/brand-ambassadors-influencers) - [Whitelisted users](https://kb.getflowbox.com/en/article/whitelisted-users) - [Blocked users](https://kb.getflowbox.com/en/article/blocked-users) - [Invite influencer via DM](https://kb.getflowbox.com/en/article/invite-influencer-via-dm) ## \[Flow widgets V1\] Design & styling - [Design your Flows](https://kb.getflowbox.com/en/article/design-your-flows) - [Style settings for your Flow - themes](https://kb.getflowbox.com/en/article/style-settings-for-your-flow-themes) - [Style settings for your Flow](https://kb.getflowbox.com/en/article/style-settings-for-your-flow) - [Edit the hover text](https://kb.getflowbox.com/en/article/edit-the-hover-text) - [Edit the 'Show more' button](https://kb.getflowbox.com/en/article/edit-the-show-more-button) - [Edit the sale badge & price](https://kb.getflowbox.com/en/article/edit-the-sale-badge-price) - [Edit arrow buttons in your Carousel Flow](https://kb.getflowbox.com/en/article/edit-arrow-buttons-in-your-carousel-flow) - [How to add custom CSS to your Flow](https://kb.getflowbox.com/en/article/how-to-add-custom-css-to-your-flow) ## Upload and organize your content - [Import and upload content to Library](https://kb.getflowbox.com/en/article/import-and-upload-content-to-library) - [Create folders in Library](https://kb.getflowbox.com/en/article/create-folders-in-library) - [Find your assets in Library](https://kb.getflowbox.com/en/article/find-your-assets-in-library) ## Schedule content in Publish - [Publish to Facebook from Flowbox](https://kb.getflowbox.com/en/article/publish-to-facebook-from-flowbox) - [Publish to Instagram from Flowbox](https://kb.getflowbox.com/en/article/publish-to-instagram-from-flowbox) - [Publish to Pinterest from Flowbox](https://kb.getflowbox.com/en/article/publish-to-pinterest-from-flowbox) - [Publish to Tiktok from Flowbox](https://kb.getflowbox.com/en/article/publish-to-tiktok-from-flowbox) ## Schedule content in Publish version 1.0 - [Supported post types in Flowbox Publish](https://kb.getflowbox.com/en/article/supported-post-types-in-flowbox-publish) - [Publish content to Instagram via the Flowbox Publish iOS app](https://kb.getflowbox.com/en/article/publish-content-to-instagram-via-the-flowbox-publish-ios-app) - [Publish content to Instagram via the Flowbox Publish Android app](https://kb.getflowbox.com/en/article/publish-content-to-instagram-via-the-flowbox-publish-android-app) - [Publish to X / Twitter from Flowbox](https://kb.getflowbox.com/en/article/publish-to-x-twitter-from-flowbox) - [Troubleshoot publishing errors](https://kb.getflowbox.com/en/article/troubleshoot-publishing-errors) ## Website - [Website Analytics: Overview](https://kb.getflowbox.com/en/article/website-analytics-overview) - [Website Analytics: Products](https://kb.getflowbox.com/en/article/website-analytics-products) - [Website Analytics: Flows](https://kb.getflowbox.com/en/article/website-analytics-flows) - [Website Analytics: Conversion](https://kb.getflowbox.com/en/article/website-analytics-conversion) - [Website Analytics: Posts](https://kb.getflowbox.com/en/article/website-analytics-posts) - [Website Analytics: Content creators](https://kb.getflowbox.com/en/article/website-analytics-content-creators) - [Website Analytics: Moderation](https://kb.getflowbox.com/en/article/website-analytics-moderation) - [Send Analytics Events from your Flows and checkout script to Google Analytics 4](https://kb.getflowbox.com/en/article/send-analytics-events-from-your-flows-and-checkout-script-to-google-analytics-4) ## Social Analytics - [Connecting your Social Analytics to Flowbox](https://kb.getflowbox.com/en/article/connecting-your-social-analytics-to-flowbox) - [Social Analytics - Instagram](https://kb.getflowbox.com/en/article/social-analytics-instagram) - [Social Analytics - Facebook](https://kb.getflowbox.com/en/article/social-analytics-facebook) - [Social Analytics - Pinterest](https://kb.getflowbox.com/en/article/social-analytics-pinterest) - [Social Analytics - Tiktok](https://kb.getflowbox.com/en/article/social-analytics-tiktok) ## Chrome - [Installing the Flowbox Chrome extension](https://kb.getflowbox.com/en/article/installing-the-flowbox-chrome-extension) - [Collecting Instagram content with Flowbox Chrome extension](https://kb.getflowbox.com/en/article/collecting-instagram-content-with-flowbox-chrome-extension) - [Collecting geotagged posts via Chrome extension](https://kb.getflowbox.com/en/article/collecting-geotagged-posts-via-chrome-extension) - [Collecting Tiktok videos with Flowbox Chrome extension](https://kb.getflowbox.com/en/article/collecting-tiktok-videos-with-flowbox-chrome-extension) - [Collecting YouTube videos with the Flowbox Chrome extension](https://kb.getflowbox.com/en/article/collecting-youtube-videos-with-the-flowbox-chrome-extension) ## Email marketing - [Embed your Flowbox Flow in emails (Email Flow)](https://kb.getflowbox.com/en/article/embed-your-flowbox-flow-in-emails-email-flow) - [Implement Email Flows in Apsis](https://kb.getflowbox.com/en/article/implement-email-flows-in-apsis) - [Implement Email Flows in Bizwizard](https://kb.getflowbox.com/en/article/implement-email-flows-in-bizwizard) - [Implement Email Flows in Copernica](https://kb.getflowbox.com/en/article/implement-email-flows-in-copernica) - [Implement Email Flows in Dartagnan](https://kb.getflowbox.com/en/article/implement-email-flows-in-dartagnan) - [Implement Email Flows in Dotdigital](https://kb.getflowbox.com/en/article/implement-email-flows-in-dotdigital) - [Implement Email Flows in Emarsys](https://kb.getflowbox.com/en/article/implement-email-flows-in-emarsys) - [Implement Email Flows in Hubspot](https://kb.getflowbox.com/en/article/implement-email-flows-in-hubspot) - [Implement Email Flows in Klaviyo](https://kb.getflowbox.com/en/article/implement-email-flows-in-klaviyo) - [Implement Email Flows in Mailchimp](https://kb.getflowbox.com/en/article/implement-email-flows-in-mailchimp) - [Implement Email Flows in Rule](https://kb.getflowbox.com/en/article/implement-email-flows-in-rule) - [Implement Email Flows in Salesforce](https://kb.getflowbox.com/en/article/implement-email-flows-in-salesforce) - [Implement Email Flows using Spotler](https://kb.getflowbox.com/en/article/implement-email-flows-using-spotler) - [Implement Email Flows in Voyado](https://kb.getflowbox.com/en/article/implement-email-flows-in-voyado) ## Facebook Ads Manager - [Connect your Facebook Ads account to Flowbox](https://kb.getflowbox.com/en/article/connect-your-facebook-ads-account-to-flowbox) - [Sending images to Facebook Image Assets](https://kb.getflowbox.com/en/article/sending-images-to-facebook-image-assets) - [Synchronize Flowbox folders to Facebook](https://kb.getflowbox.com/en/article/synchronize-flowbox-folders-to-facebook) - [Delete images from Facebook Asset Library](https://kb.getflowbox.com/en/article/delete-images-from-facebook-asset-library) - [Implementing UGC DPA in Facebook](https://kb.getflowbox.com/en/article/implementing-ugc-dpa-in-facebook) ## Flowbox iOS & Android app - [Install the Flowbox iOS app](https://kb.getflowbox.com/en/article/install-the-flowbox-ios-app) - [Install the Flowbox Android app](https://kb.getflowbox.com/en/article/install-the-flowbox-android-app) ## Product reviews - [Connect Trustpilot to Flowbox](https://kb.getflowbox.com/en/article/connect-trustpilot-to-flowbox) ## Inboxes - [How to create an Inbox](https://kb.getflowbox.com/en/article/how-to-create-an-inbox) - [The different sources available in Engage](https://kb.getflowbox.com/en/article/the-different-sources-available-in-engage) - [Using your Engage inboxes](https://kb.getflowbox.com/en/article/using-your-engage-inboxes) ## Templates - [How to manage your message templates](https://kb.getflowbox.com/en/article/how-to-manage-your-message-templates) - [Rights Request by Comment](https://kb.getflowbox.com/en/article/rights-request-by-comment) - [Rights Request by Direct Message (DM)](https://kb.getflowbox.com/en/article/rights-request-by-direct-message-dm) ## Inspiration Toolbox - [Get inspired by other customers](https://kb.getflowbox.com/en/article/get-inspired-by-other-customers) ## Onsite - [Get inspired for your product pages](https://kb.getflowbox.com/en/article/get-inspired-for-your-product-pages) - [Inspirational ideas for your Homepage](https://kb.getflowbox.com/en/article/inspirational-ideas-for-your-homepage) - [Inspirational ideas for your Community page](https://kb.getflowbox.com/en/article/inspirational-ideas-for-your-community-page) - [Inspirational ideas for your Category page](https://kb.getflowbox.com/en/article/inspirational-ideas-for-your-category-page) ## Email - [Using user generated content in your community dedicated email: the why and how](https://kb.getflowbox.com/en/article/using-user-generated-content-in-your-community-dedicated-email-the-why-and-how) - [Enrich your newsletter campaigns with user generated content](https://kb.getflowbox.com/en/article/enrich-your-newsletter-campaigns-with-user-generated-content) - [Bring new life to your post-purchase emails with user generated content](https://kb.getflowbox.com/en/article/bring-new-life-to-your-post-purchase-emails-with-user-generated-content) ## Social - [Activating your social community with a UGC announcement](https://kb.getflowbox.com/en/article/activating-your-social-community-with-a-ugc-announcement) - [Boost engagement by featuring user generated content on social media](https://kb.getflowbox.com/en/article/boost-engagement-by-featuring-user-generated-content-on-social-media) ## Seasonal activations - [Seasonal UGC Implementation: Christmas Campaigns](https://kb.getflowbox.com/en/article/seasonal-ugc-implementation-christmas-campaigns) ## FAQs - [Getting started - FAQs](https://kb.getflowbox.com/en/article/getting-started-faqs) - [Visual Marketing - FAQs](https://kb.getflowbox.com/en/article/visual-marketing-faqs) - [Engage FAQs](https://kb.getflowbox.com/en/article/engage-faqs) - [Publish - FAQs](https://kb.getflowbox.com/en/article/publish-faqs) - [Integration FAQs](https://kb.getflowbox.com/en/article/integration-faqs) - [Analytics FAQs](https://kb.getflowbox.com/en/article/analytics-faqs) - [Library FAQs](https://kb.getflowbox.com/en/article/library-faqs) ## Flowbox Academy - Video tutorials - [Flowbox Academy: Getting started](https://kb.getflowbox.com/en/article/flowbox-academy-getting-started) - [Flowbox Academy: Collect & moderate your content](https://kb.getflowbox.com/en/article/flowbox-academy-collect-moderate-your-content) - [Flowbox Academy: Design & distribute your content](https://kb.getflowbox.com/en/article/flowbox-academy-design-distribute-your-content) - [Flowbox Academy: Commerce](https://kb.getflowbox.com/en/article/flowbox-academy-commerce) - [Flowbox Academy: Manage your social inboxes](https://kb.getflowbox.com/en/article/flowbox-academy-manage-your-social-inboxes) - [Flowbox Academy: Create & schedule social posts](https://kb.getflowbox.com/en/article/flowbox-academy-create-schedule-social-posts) - [Flowbox Academy: Upload & manage your content in the Library](https://kb.getflowbox.com/en/article/flowbox-academy-upload-manage-your-content-in-the-library) - [Flowbox Academy: Track your social KPIs](https://kb.getflowbox.com/en/article/flowbox-academy-track-your-social-kpis) - [Flowbox Academy: Measure your Flows' performance onsite](https://kb.getflowbox.com/en/article/flowbox-academy-measure-your-flows-performance-onsite)