UGC - User Guides UGC - Developer Guides Security & Compliance Ratings & Reviews

UGC - User Guides

Getting Started

Welcome to Flowbox!Logging in for the first time to Flowbox

Your account settings

Company settings Invite users Manage users and roles Multi-account support Billing FAQs Security: Enabling two-step verification (2FA)

Connecting & using social media sources

Connect your Facebook and Instagram accounts Add Instagram as a source Add Facebook as a source Reconnecting your Facebook pages or Instagram Business accounts Connect your Tiktok account Add TikTok as a source Connect your Pinterest account Add Pinterest as a source Connect your X (Twitter) account to Flowbox Add X (Twitter) as a source Add YouTube as a source Add Tumblr as a source Add an RSS feed as a source How to manage and delete a source Historical data after connecting a source

Embedding Flowbox on your website

Creating a banner for your Flow Enhance your Dynamic Product Flows Currencies supported in Flowbox Flowbox and optimization Shopify: embedding widgets on your Shopify store

Moderate

Manage your Flows Moderate your Flow How to use filters in Moderate How to tag posts Tags management How to assign products to posts How to add custom post(s)How to add a post from social media How to add a Call To Action button to your posts Order Confirmation Email Flow Create a Flowbox Flow for physical displays How to optimize your moderation efforts in Flowbox?Moderate your content with Smart Tags Quality Rate introduction Moderate your content with Hotspots Pre-Approval Moderation of Collected Content How To Block Content With Certain Words From Your Flows?Moderating Carousel Instagram Posts Countdown widget Design your flow widget Flow design: flow section Flow design: media section Flow design: post section Flow design: language & translation Flow widget design: filter & sort content Flow widget design: custom CSS Flow design: cheat sheet Media uploader: Let your customers share their content Media uploader: sharing content Media uploader forms: get valuable insights from visitors

Rights Requests

Rights Request Responsibilities Thank You message to Granted requests Recommendations: Compliant Rights Requests with Instagram guidelines

Commerce

How to add a Product Catalog to Flowbox Product Feeds in Flowbox Search Products in Flowbox How to showcase your products in a Flow without a shopping feed AI Product Recognition tool Insights - Commerce Shopify: connect your Shopify account to Flowbox

Distribution

UGC DPA - Intro UGC DPA - Settings Implementing UGC DPA in Criteo Implementing UGC DPA in Smartly Troubleshoot UGC DPA errors Flowbox Email Assets Setting up Email Assets in Dotdigital Setting up Email Assets in Klaviyo Setting up Email Assets in Voyado (Design Studio)

Shoppable Flows

Shoppable Instagram Shoppable Pinterest Shoppable YouTube Shoppable Community Page Custom Video Flow Create a shoppable Custom Flow

Flowscore

About Flowscore How to activate Flowscore

Content creators

Brand Ambassadors & Influencers Whitelisted users Blocked users Invite influencer via DM

[Flow widgets V1] Design & styling

Design your Flows Style settings for your Flow - themes Style settings for your Flow Edit the hover text Edit the 'Show more' button Edit the sale badge & price Edit arrow buttons in your Carousel Flow How to add custom CSS to your Flow

Upload and organize your content

Import and upload content to Library Create folders in Library Find your assets in Library

Schedule content in Publish

Publish to Facebook from Flowbox Publish to Instagram from Flowbox Publish to Pinterest from Flowbox Publish to Tiktok from Flowbox

Schedule content in Publish version 1.0

Supported post types in Flowbox Publish Publish content to Instagram via the Flowbox Publish iOS app Publish content to Instagram via the Flowbox Publish Android app Publish to X / Twitter from Flowbox Troubleshoot publishing errors

Website

Website Analytics: Overview Website Analytics: Products Website Analytics: Flows Website Analytics: Conversion Website Analytics: Posts Website Analytics: Content creators Website Analytics: Moderation Send Analytics Events from your Flows and checkout script to Google Analytics 4

Social

Connecting your Social Analytics to Flowbox Social Analytics - Instagram Social Analytics - Facebook Social Analytics - Pinterest Social analytics - Tiktok

Chrome

Installing the Flowbox Chrome extension Collecting Instagram content with Flowbox Chrome extension Collecting geotagged posts via Chrome extension Collecting Tiktok videos with Flowbox Chrome extension Collecting YouTube videos with the Flowbox Chrome extension

Email marketing

Embed your Flowbox Flow in emails (Email Flow)Implement email Flows in Apsis Implement Email Flows in Bizwizard Implement email Flows in Copernica Implement email Flows in Dartagnan Implement Email Flows in Dotdigital Implement email Flows in Emarsys Implement Email Flows in Hubspot Implement Email Flows in Klaviyo Implement Email Flows in Mailchimp Implement Email Flows in Rule Implement Email Flows in Salesforce Implement Email Flows using Spotler Implement Email Flows in Voyado

Facebook Ads Manager

Connect your Facebook Ads account to Flowbox Sending images to Facebook Image Assets Synchronize Flowbox folders to Facebook Delete images from Facebook Asset Library Implementing UGC DPA in Facebook

Flowbox iOS & Android app

Install the Flowbox iOS app Install the Flowbox Android app

Product reviews

Connect Trustpilot to Flowbox

Inboxes

How to create an Inbox The different sources available in Engage Using your Engage inboxes

Templates

How to manage your message templates Rights Request by Comment Rights Request by Direct Message (DM)

Inspiration Toolbox

Get inspired by other customers

Onsite

Get inspired for your product pages Inspirational ideas for your Homepage Inspirational ideas for your Community page Inspirational ideas for your Category page

Email

Using user generated content in your community dedicated email: the why and how Enrich your newsletter campaigns with user generated content Bring new life to your post-purchase emails with user generated content

Social

Activating your social community with a UGC announcement Boost engagement by featuring user generated content on social media

Seasonal activations

Seasonal UGC Implementation: Christmas Campaigns

FAQs

Getting started - FAQs Visual Marketing - FAQs Engage FAQs Publish - FAQs Integration FAQs Analytics FAQs Library FAQs

Flowbox Academy - Video tutorials

Flowbox Academy: Getting started Flowbox Academy: Collect & moderate your content Flowbox Academy: Design & distribute your content Flowbox Academy: Commerce Flowbox Academy: Manage your social inboxes Flowbox Academy: Create & schedule social posts Flowbox Academy: Upload & manage your content in the Library Flowbox Academy: Track your social KPIs Flowbox Academy: Measure your Flows' performance onsite

UGC - Developer Guides

Generic JavaScript integration

Embedding a Static Flow on your website Implementing and embedding a Dynamic Product Flow Implementing and embedding a Dynamic Tag Flow Embedding a Flow in a React Component Implement Flowbox via Google Tag Manager Changing the language of your Flow Advanced settings and methods for Flows Embedding multiple Flows into one page Cookies management for Embed Flows

Checkout Script

Implementing the Checkout script Verify the Checkout script Checkout script FAQs

Magento 2 Extension

Magento 2 Extension: Feed generation Magento 2 Extension: Flow integration (generic)Magento 2 Extension: Embedding Dynamic Product Flows

Magento 2 manual integration

Embedding Flowbox Flows (static) in Magento 2 Embedding and implementing Dynamic Tag Flows in Magento 2

Shopify manual integration

Shopify - Manual integration: Creating a Static Flow Shopify - Manual integration: Creating a Dynamic Product Flow Shopify - Manual integration: Creating a Dynamic Tag Flow Shopify - Manual integration: Creating a Dynamic Tag Flow with Filter Buttons Embedding the Flowbox Checkout Script in Shopify as a custom Pixel

Wordpress (WooCommerce) integration

WordPress (WooCommerce) plugin guide: Installing the plugin WordPress (WooCommerce) plugin guide: Adding Flows to your website WordPress (WooCommerce) plugin guide: Enabling the Checkout script

VTEX App

VTEX App: Embed Flow integration VTEX App: Checkout Script integration

API integration

Flowbox API introduction How to fetch your company data using Flowbox's API How to fetch your list of flows using Flowbox's API How to retrieve posts using Flowbox's API - v2 How to retrieve posts using Flowbox's API - v1 (legacy)How to retrieve product data using Flowbox's API How to retrieve tag data using Flowbox's API How to send analytics events through Flowbox's API How to report a post using Flowbox's API

Ratings & Reviews

Ratings & Reviews: Getting started

Capture and Display Product Reviews Moderate Your Reviews Import Your Reviews to Flowbox User Verification Post Purchase Emails

Moderate reviews

How To Moderate Your Reviews?How To Auto-Moderate Reviews?

Capture reviews

How To Design Your Product Review Form?How to Use Dynamic Links to Capture Reviews?

Automate reviews

How To Design Your Product Review Request Email Template?How to configure a sequence to send a post purchase Email ?How To Design Your User Verification Email Template?

Display reviews

How to Design Your Review Widget?How to Design Your Star Rating Widget?How to Set Up Product Rich Snippet For Product Pages?How to Display Reviews from Multiple Stores?

Ratings & Reviews: Settings

How to Configure Your Email with Flowbox?How to Enable Sending User Verification Emails?How To Hide All Ratings & Reviews Widgets?How to Remove the 'Powered by Flowbox' badge?How to Add Emails to Unsubscribe List?How to reply to a review?

Implementing Ratings & Reviews

How To Embed The Review Widgets Into Your Website?How to integrate a Ratings & Reviews Widget in Shopify Implementing the Checkout script for Ratings & Reviews How To Embed Multiple Ratings & Reviews Widgets Into One Page?

Ratings & Reviews: FAQ

How to Get Stars in Google With Rich Snippets?What are Reviewer Badges?What Are the List of Supported Locale?

Ratings & Reviews: API

How to fetch product review statistics using Flowbox's API How to fetch product reviews using Flowbox's API How to create a product review using Flowbox's API

Security & Compliance

Flowbox system architecture and security Flowbox privacy guide GDPR FAQs Security: Enabling two-step verification (2FA)Embed Flow's Cookies Flowbox and Accessibility Flowbox and Google data sharing terms Flowbox supported browsers

Flow design: cheat sheet

Main structures & actions in Flow widget settings

Product levels

Flow widget breakdown

Other configs

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