Help Center
Help Center
UGC - User GuidesUGC - Developer GuidesSecurity & ComplianceRatings & Reviews
UGC - User Guides
Getting Started
Welcome to Flowbox!Logging in for the first time to Flowbox
Your account settings
Company settingsInvite usersManage users and rolesMulti-account supportBilling FAQsSecurity: Enabling two-step verification (2FA)
Connecting & using social media sources
Connect your Facebook and Instagram accountsAdd Instagram as a sourceAdd Facebook as a sourceReconnecting your Facebook pages or Instagram Business accountsConnect your Tiktok accountAdd TikTok as a sourceConnect your Pinterest accountAdd Pinterest as a sourceConnect your X (Twitter) account to FlowboxAdd X (Twitter) as a sourceAdd YouTube as a sourceAdd Tumblr as a sourceAdd an RSS feed as a sourceHow to manage and delete a sourceHistorical data after connecting a source
Embedding Flowbox on your website
Creating a banner for your FlowEnhance your Dynamic Product FlowsCurrencies supported in FlowboxFlowbox and optimization
Moderate
Manage your FlowsModerate your FlowHow to use filters in ModerateHow to tag postsTags managementHow to assign products to postsHow to add custom post(s)How to add a post from social mediaHow to add a Call To Action button to your postsOrder Confirmation Email FlowCreate a Flowbox Flow for physical displaysHow to optimize your moderation efforts in Flowbox?Moderate your content with Smart TagsQuality Rate introductionModerate your content with HotspotsPre-Approval Moderation of Collected ContentHow To Block Content With Certain Words From Your Flows?Moderating Carousel Instagram PostsCountdown widgetDesign your flow widgetFlow design: flow sectionFlow design: media sectionFlow design: post sectionFlow design: language & translationFlow widget design: filter & sort contentFlow widget design: custom CSSFlow design: cheat sheetMedia uploader: Let your customers share their contentMedia uploader: sharing contentMedia uploader forms: get valuable insights from visitors
Rights Requests
Rights Request ResponsibilitiesThank You message to Granted requestsRecommendations: Compliant Rights Requests with Instagram guidelines
Commerce
How to add a Product Catalog to FlowboxProduct Feeds in FlowboxSearch Products in FlowboxHow to showcase your products in a Flow without a shopping feedAI Product Recognition toolInsights - Commerce
Distribution
UGC DPA - IntroUGC DPA - SettingsImplementing UGC DPA in CriteoImplementing UGC DPA in SmartlyTroubleshoot UGC DPA errorsFlowbox Email AssetsSetting up Email Assets in Voyado (Design Studio)Setting up Email Assets in Klaviyo
Shoppable Flows
Shoppable InstagramShoppable PinterestShoppable YouTubeShoppable Community PageCustom Video FlowCreate a shoppable Custom Flow
Flowscore
About FlowscoreHow to activate Flowscore
Content creators
Brand Ambassadors & InfluencersWhitelisted usersBlocked usersInvite influencer via DM
[Flow widgets V1] Design & styling
Design your FlowsStyle settings for your Flow - themesStyle settings for your FlowEdit the hover textEdit the 'Show more' buttonEdit the sale badge & priceEdit arrow buttons in your Carousel FlowHow to add custom CSS to your Flow
Upload and organize your content
Import and upload content to LibraryCreate folders in LibraryFind your assets in Library
Schedule content in Publish
Publish to Facebook from FlowboxPublish to Instagram from FlowboxPublish to Pinterest from FlowboxPublish to Tiktok from Flowbox
Schedule content in Publish version 1.0
Supported post types in Flowbox PublishPublish content to Instagram via the Flowbox Publish Android appPublish content to Instagram via the Flowbox Publish iOS appPublish to X / Twitter from FlowboxTroubleshoot publishing errors
Website
Send Analytics Events from your Flows and checkout script to Google Analytics 4Website Analytics: FlowsWebsite Analytics: ConversionWebsite Analytics: ProductsWebsite Analytics: OverviewWebsite Analytics: ModerationWebsite Analytics: Content creatorsWebsite Analytics: Posts
Social
Social analytics - TiktokSocial Analytics - PinterestSocial Analytics - FacebookConnecting your Social Analytics to FlowboxSocial Analytics - Instagram
Chrome
Installing the Flowbox Chrome extensionCollecting geotagged posts via Chrome extensionCollecting Instagram content with Flowbox Chrome extensionCollecting YouTube videos with the Flowbox Chrome extensionCollecting Tiktok videos with Flowbox Chrome extension
Email marketing
Setting up Email Assets in DotdigitalImplement Email Flows in DotdigitalEmbed your Flowbox Flow in emails (Email Flow)Implement Email Flows in VoyadoImplement Email Flows using SpotlerImplement Email Flows in SalesforceImplement Email Flows in RuleImplement Email Flows in MailchimpImplement Email Flows in KlaviyoImplement Email Flows in HubspotImplement email Flows in DartagnanImplement email Flows in EmarsysImplement email Flows in CopernicaImplement Email Flows in BizwizardImplement email Flows in Apsis
Facebook Ads Manager
Implementing UGC DPA in FacebookConnect your Facebook Ads account to FlowboxSending images to Facebook Image AssetsSynchronize Flowbox folders to FacebookDelete images from Facebook Asset Library
Flowbox iOS & Android app
Install the Flowbox Android appInstall the Flowbox iOS app
Product reviews
Connect Trustpilot to Flowbox
Inboxes
The different sources available in EngageUsing your Engage inboxesHow to create an Inbox
Templates
How to manage your message templatesRights Request by CommentRights Request by Direct Message (DM)
Inspiration Toolbox
Get inspired by other customers
Onsite
Inspirational ideas for your Community pageInspirational ideas for your HomepageInspirational ideas for your Category pageGet inspired for your product pages
Email
Enrich your newsletter campaigns with user generated contentBring new life to your post-purchase emails with user generated contentUsing user generated content in your community dedicated email: the why and how
Social
Activating your social community with a UGC announcementBoost engagement by featuring user generated content on social media
Seasonal activations
Seasonal UGC Implementation: Christmas Campaigns
FAQs
Library FAQsIntegration FAQsAnalytics FAQsEngage FAQsVisual Marketing - FAQsGetting started - FAQsPublish - FAQs
Flowbox Academy - Video tutorials
Flowbox Academy: Upload & manage your content in the LibraryFlowbox Academy: Measure your Flows' performance onsiteFlowbox Academy: Collect & moderate your contentFlowbox Academy: Track your social KPIsFlowbox Academy: Create & schedule social postsFlowbox Academy: Manage your social inboxesFlowbox Academy: Design & distribute your contentFlowbox Academy: Getting startedFlowbox Academy: Commerce
UGC - Developer Guides
Generic JavaScript integration
Embedding a Static Flow on your websiteImplementing and embedding a Dynamic Product FlowImplementing and embedding a Dynamic Tag FlowEmbedding a Flow in a React ComponentImplement Flowbox via Google Tag ManagerChanging the language of your FlowAdvanced settings and methods for FlowsEmbedding multiple Flows into one pageCookies management for Embed Flows
Checkout Script
Implementing the Checkout scriptVerify the Checkout scriptCheckout script FAQs
Magento 2 Extension
Magento 2 Extension: Feed generationMagento 2 Extension: Flow integration (generic)Magento 2 Extension: Embedding Dynamic Product Flows
Magento 2 manual integration
Embedding Flowbox Flows (static) in Magento 2Embedding and implementing Dynamic Tag Flows in Magento 2
Shopify manual integration
Shopify - Manual integration: Creating a Static FlowShopify - Manual integration: Creating a Dynamic Product FlowShopify - Manual integration: Creating a Dynamic Tag FlowShopify - Manual integration: Creating a Dynamic Tag Flow with Filter ButtonsEmbedding the Flowbox Checkout Script in Shopify as a custom Pixel
Wordpress (WooCommerce) integration
WordPress (WooCommerce) plugin guide: Installing the pluginWordPress (WooCommerce) plugin guide: Adding Flows to your websiteWordPress (WooCommerce) plugin guide: Enabling the Checkout script
VTEX App
VTEX App: Embed Flow integrationVTEX App: Checkout Script integration
API integration
Flowbox API introductionHow to fetch your company data using Flowbox's APIHow to fetch your list of flows using Flowbox's APIHow to retrieve posts using Flowbox's API - v2How to retrieve posts using Flowbox's API - v1 (legacy)How to retrieve product data using Flowbox's APIHow to retrieve tag data using Flowbox's API How to send analytics events through Flowbox's APIHow to report a post using Flowbox's API
Ratings & Reviews
Ratings & Reviews: Getting started
Capture and Display Product ReviewsModerate Your ReviewsImport Your Reviews to FlowboxUser VerificationPost Purchase Emails
Moderate reviews
How To Moderate Your Reviews?How To Auto-Moderate Reviews?
Capture reviews
How To Design Your Product Review Form?How to Use Dynamic Links to Capture Reviews?
Automate reviews
How To Design Your Product Review Request Email Template?How to configure a sequence to send a post purchase Email ?How To Design Your User Verification Email Template?
Display reviews
How to Design Your Review Widget?How to Design Your Star Rating Widget?How to Set Up Product Rich Snippet For Product Pages?How to Display Reviews from Multiple Stores?
Ratings & Reviews: Settings
How to Configure Your Email with Flowbox?How to Enable Sending User Verification Emails?How To Hide All Ratings & Reviews Widgets?How to Remove the 'Powered by Flowbox' badge?How to Add Emails to Unsubscribe List?How to reply to a review?
Implementing Ratings & Reviews
How To Embed The Review Widgets Into Your Website?How to integrate a Ratings & Reviews Widget in ShopifyImplementing the Checkout script for Ratings & ReviewsHow To Embed Multiple Ratings & Reviews Widgets Into One Page?
Ratings & Reviews: FAQ
How to Get Stars in Google With Rich Snippets?What are Reviewer Badges?What Are the List of Supported Locale?
Ratings & Reviews: API
How to fetch product review statistics using Flowbox's APIHow to fetch product reviews using Flowbox's APIHow to create a product review using Flowbox's API
Security & Compliance
Flowbox system architecture and securityFlowbox privacy guideGDPR FAQsSecurity: Enabling two-step verification (2FA)Embed Flow's CookiesFlowbox and AccessibilityFlowbox and Google data sharing termsFlowbox supported browsers

Security & Compliance

Information about Flowbox's security and compliance

Security & Compliance

  • Flowbox system architecture and security
  • Flowbox privacy guide
  • Security: Enabling two-step verification (2FA)
  • GDPR FAQs
  • Flowbox and Accessibility
  • Flowbox supported browsers
  • Embed Flow's Cookies
  • Flowbox and Google data sharing terms


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