UGC - User Guides
Learn to use the Flowbox platform and make the most out of it
Getting Started
Your account settings
- Company settings
- Invite users
- Manage users and roles
- Multi-account support
- Billing FAQs
- Security: Enabling two-step verification (2FA)
Connecting & using social media sources
- Connect your Facebook and Instagram accounts
- Add Instagram as a source
- Add Facebook as a source
- Reconnecting your Facebook pages or Instagram Business accounts
- Connect your Tiktok account
- Add TikTok as a source
- Connect your Pinterest account
- Add Pinterest as a source
- Connect your X (Twitter) account to Flowbox
- Add X (Twitter) as a source
- Add YouTube as a source
- Add Tumblr as a source
- Add an RSS feed as a source
- How to manage and delete a source
- Historical data after connecting a source
Embedding Flowbox on your website
- Creating a banner for your Flow
- Enhance your Dynamic Product Flows
- Currencies supported in Flowbox
- Flowbox and optimization
- Shopify: embedding widgets on your Shopify store
Moderate
- Manage your Flows
- Moderate your Flow
- How to use filters in Moderate
- How to tag posts
- Tags management
- How to assign products to posts
- How to add custom post(s)
- How to add a post from social media
- How to add a Call To Action button to your posts
- Order Confirmation Email Flow
- Create a Flowbox Flow for physical displays
- How to optimize your moderation efforts in Flowbox?
- Moderate your content with Smart Tags
- Quality Rate introduction
- Moderate your content with Hotspots
- Pre-Approval Moderation of Collected Content
- How To Block Content With Certain Words From Your Flows?
- Moderating Carousel Instagram Posts
- Countdown widget
- Design your flow widget
- Flow design: flow section
- Flow design: media section
- Flow design: post section
- Flow design: language & translation
- Flow widget design: filter & sort content
- Flow widget design: custom CSS
- Flow design: cheat sheet
- Media uploader: Let your customers share their content
- Media uploader: sharing content
- Media uploader forms: get valuable insights from visitors
Rights Requests
- Rights Request Responsibilities
- Thank You message to Granted requests
- Recommendations: Compliant Rights Requests with Instagram guidelines
Commerce
- How to add a Product Catalog to Flowbox
- Product Feeds in Flowbox
- Search Products in Flowbox
- How to showcase your products in a Flow without a shopping feed
- AI Product Recognition tool
- Insights - Commerce
- Shopify: connect your Shopify account to Flowbox
Distribution
- UGC DPA - Intro
- UGC DPA - Settings
- Implementing UGC DPA in Criteo
- Implementing UGC DPA in Smartly
- Troubleshoot UGC DPA errors
- Flowbox Email Assets
- Setting up Email Assets in Dotdigital
- Setting up Email Assets in Klaviyo
- Setting up Email Assets in Voyado (Design Studio)
Shoppable Flows
- Shoppable Instagram
- Shoppable Pinterest
- Shoppable YouTube
- Shoppable Community Page
- Custom Video Flow
- Create a shoppable Custom Flow
Flowscore
Content creators
[Flow widgets V1] Design & styling
- Design your Flows
- Style settings for your Flow - themes
- Style settings for your Flow
- Edit the hover text
- Edit the 'Show more' button
- Edit the sale badge & price
- Edit arrow buttons in your Carousel Flow
- How to add custom CSS to your Flow
Upload and organize your content
Schedule content in Publish
- Publish to Facebook from Flowbox
- Publish to Instagram from Flowbox
- Publish to Pinterest from Flowbox
- Publish to Tiktok from Flowbox
Schedule content in Publish version 1.0
- Supported post types in Flowbox Publish
- Publish content to Instagram via the Flowbox Publish iOS app
- Publish content to Instagram via the Flowbox Publish Android app
- Publish to X / Twitter from Flowbox
- Troubleshoot publishing errors
Website
- Website Analytics: Overview
- Website Analytics: Products
- Website Analytics: Flows
- Website Analytics: Conversion
- Website Analytics: Posts
- Website Analytics: Content creators
- Website Analytics: Moderation
- Send Analytics Events from your Flows and checkout script to Google Analytics 4
Social Analytics
- Connecting your Social Analytics to Flowbox
- Social Analytics - Instagram
- Social Analytics - Facebook
- Social Analytics - Pinterest
- Social Analytics - Tiktok
Chrome
- Installing the Flowbox Chrome extension
- Collecting Instagram content with Flowbox Chrome extension
- Collecting geotagged posts via Chrome extension
- Collecting Tiktok videos with Flowbox Chrome extension
- Collecting YouTube videos with the Flowbox Chrome extension
Email marketing
- Embed your Flowbox Flow in emails (Email Flow)
- Implement Email Flows in Apsis
- Implement Email Flows in Bizwizard
- Implement Email Flows in Copernica
- Implement Email Flows in Dartagnan
- Implement Email Flows in Dotdigital
- Implement Email Flows in Emarsys
- Implement Email Flows in Hubspot
- Implement Email Flows in Klaviyo
- Implement Email Flows in Mailchimp
- Implement Email Flows in Rule
- Implement Email Flows in Salesforce
- Implement Email Flows using Spotler
- Implement Email Flows in Voyado
Facebook Ads Manager
- Connect your Facebook Ads account to Flowbox
- Sending images to Facebook Image Assets
- Synchronize Flowbox folders to Facebook
- Delete images from Facebook Asset Library
- Implementing UGC DPA in Facebook
Flowbox iOS & Android app
Product reviews
Inboxes
Templates
Inspiration Toolbox
Onsite
- Get inspired for your product pages
- Inspirational ideas for your Homepage
- Inspirational ideas for your Community page
- Inspirational ideas for your Category page
- Using user generated content in your community dedicated email: the why and how
- Enrich your newsletter campaigns with user generated content
- Bring new life to your post-purchase emails with user generated content
Social
- Activating your social community with a UGC announcement
- Boost engagement by featuring user generated content on social media
Seasonal activations
FAQs
- Getting started - FAQs
- Visual Marketing - FAQs
- Engage FAQs
- Publish - FAQs
- Integration FAQs
- Analytics FAQs
- Library FAQs
Flowbox Academy - Video tutorials
- Flowbox Academy: Getting started
- Flowbox Academy: Collect & moderate your content
- Flowbox Academy: Design & distribute your content
- Flowbox Academy: Commerce
- Flowbox Academy: Manage your social inboxes
- Flowbox Academy: Create & schedule social posts
- Flowbox Academy: Upload & manage your content in the Library
- Flowbox Academy: Track your social KPIs
- Flowbox Academy: Measure your Flows' performance onsite