Help Center
Help Center
Ratings & ReviewsSecurity & ComplianceUGC - Developer GuidesUGC - User Guides
Getting started
Import Your Reviews to FlowboxPost Purchase EmailsModerate Your ReviewsUser VerificationCapture and Display Product Reviews
Moderate
How To Moderate Your Reviews?How To Auto-Moderate Reviews?
Capture
How to Use Dynamic Links to Capture Reviews?How To Design Your Product Review Form?
Automate
How To Design Your Product Review Request Email Template?How to configure a sequence to send a post purchase Email ?How To Design Your User Verification Email Template?
Display
How to Design Your Review Widget?How to Display Reviews from Multiple Stores?How to Design Your Star Rating Widget?How to Set Up Product Rich Snippet For Product Pages?
Settings
How To Hide All Ratings & Reviews Widgets?How to Enable Sending User Verification Emails?How to Remove the 'Powered by Flowbox' badge?How to Configure Your Email with Flowbox?How to Add Emails to Unsubscribe List?How to reply to a review?
Implementing Ratings & Reviews
How To Embed Multiple Ratings & Reviews Widgets Into One Page?Implementing the Checkout script for Ratings & ReviewsHow To Embed The Review Widgets Into Your Website?How to integrate a Ratings & Reviews Widget in Shopify
FAQ
What are Reviewer Badges?How to Get Stars in Google With Rich Snippets?What Are the List of Supported Locale?
Security & Compliance
Flowbox and Google data sharing termsFlowbox and AccessibilityEmbed Flow's CookiesSecurity: Enabling two-step verification (2FA)Flowbox privacy guideFlowbox system architecture and securityGDPR FAQsFlowbox supported browsers
Generic Javascript integration
Implementing and embedding a Dynamic Tag FlowImplement Flowbox via Google Tag ManagerEmbedding a Flow in a React ComponentEmbedding a Static Flow on your websiteImplementing and embedding a Dynamic Product FlowCookies management for Embed FlowsAdvanced settings and methods for FlowsEmbedding multiple Flows into one page
Checkout Script
Checkout script FAQsVerify the Checkout scriptImplementing the Checkout script
Magento 2 Extension
Magento 2 Extension: Feed generationMagento 2 Extension: Flow integration (generic)Magento 2 Extension: Embedding Dynamic Product Flows
Magento 2 manual integration
Embedding Flowbox Flows (static) in Magento 2Embedding and implementing Dynamic Tag Flows in Magento 2
Shopify App
Embedding the Flowbox Checkout Script in Shopify as a custom PixelShopify App guide: Creating a Dynamic Product FlowShopify App guide: Installation & configurationShopify App guide: Creating a Dynamic Tag FlowShopify App guide: Creating a Static Flow
Shopify manual integration
Shopify - Manual integration: Creating a Dynamic Tag Flow with Filter ButtonsShopify - Manual integration: Creating a Dynamic Tag FlowShopify - Manual integration: Creating a Dynamic Product FlowShopify - Manual integration: Creating a Static Flow
Wordpress (WooCommerce) integration
WordPress (WooCommerce) plugin guide: Installing the pluginWordPress (WooCommerce) plugin guide: Adding Flows to your websiteWordPress (WooCommerce) plugin guide: Enabling the Checkout script
VTEX
VTEX App: Embed Flow integrationVTEX App: Checkout Script integration
API integration
How to send analytics events through Flowbox's APIFlowbox APIHow to retrieve product data using Flowbox's APIHow to retrieve posts using Flowbox's API
Getting Started
Logging in for the first time to FlowboxWelcome to Flowbox!
Your account settings
Company settingsInvite usersMulti-account supportSecurity: Enabling two-step verification (2FA)Billing FAQsManage users and rolesInvite your co-workers
Connecting & using social media sources
Add TikTok as a sourceConnect your Tiktok accountAdd YouTube as a sourceConnect your X (Twitter) account to FlowboxConnect your Pinterest accountHow to manage and delete a sourceConnect your Facebook and Instagram accountsHistorical data after connecting a sourceAdd an RSS feed as a sourceAdd X (Twitter) as a sourceAdd Tumblr as a sourceAdd Pinterest as a sourceAdd Instagram as a sourceAdd Facebook as a sourceReconnecting your Facebook pages or Instagram Business accounts
Embedding Flowbox on your website
Creating a banner for your FlowFlowbox and optimizationEnhance your Dynamic Product FlowsCurrencies supported in FlowboxChanging the language of your Flow
Moderate
Flow design: post sectionFlow design: media sectionFlow design: language & translationFlow design: cheat sheetFlow design: flow sectionFlow widget design: filter & sort contentDesign your flow widgetFlow widget design: custom CSSModerate your content with HotspotsMedia uploader: Let your customers share their contentCountdown widgetManage your FlowsCreate a Flowbox Flow for physical displaysOrder Confirmation Email FlowMedia uploader: sharing contentMedia uploader forms: get valuable insights from visitorsHow to add a Call To Action button to your postsHow to tag postsHow to add custom post(s)How to assign products to postsModerate your content with Smart TagsQuality Rate introductionHow to optimize your moderation efforts in Flowbox?Pre-Approval Moderation of Collected ContentModerate your FlowModerating Carousel Instagram PostsTags managementHow to add a post from social mediaHow To Block Content With Certain Words From Your Flows?How to use filters in Moderate
Rights Requests
Rights Request ResponsibilitiesThank You message to Granted requestsRecommendations: Compliant Rights Requests with Instagram guidelines
Commerce
Insights - CommerceProduct Feeds in FlowboxHow to add a Product Catalog to FlowboxAI Product Recognition toolHow to showcase your products in a Flow without a shopping feedSearch Products in Flowbox
Distribution
Setting up Email Assets in Voyado (Design Studio)UGC DPA - SettingsFlowbox Email AssetsUGC DPA - IntroTroubleshoot UGC DPA errorsImplementing UGC DPA in SmartlyImplementing UGC DPA in CriteoSetting up Email Assets in Klaviyo
Shoppable Flows
Custom Video FlowShoppable YouTubeShoppable InstagramShoppable Community PageCreate a shoppable Custom FlowShoppable Pinterest
Flowscore
How to activate FlowscoreAbout Flowscore
Content creators
Invite influencer via DMWhitelisted usersBlocked users
[Flow widgets V1] Design & styling
Style settings for your Flow - themesEdit the hover textStyle settings for your FlowEdit the 'Show more' buttonHow to add custom CSS to your FlowEdit the sale badge & priceEdit arrow buttons in your Carousel FlowDesign your Flows
Upload and organize your content
Import and upload content to LibraryCreate folders in LibraryFind your assets in Library
Schedule content in Publish
Publish to Pinterest from FlowboxPublish to Instagram from FlowboxPublish to Facebook from FlowboxPublish to Tiktok from Flowbox
Schedule content in Publish version 1.0
Troubleshoot publishing errorsPublish to X / Twitter from FlowboxSupported post types in Flowbox PublishPublish content to Instagram via the Flowbox Publish iOS appPublish content to Instagram via the Flowbox Publish Android app
Website
Send Analytics Events from your Flows and checkout script to Google Analytics 4Website Analytics: FlowsWebsite Analytics: ConversionWebsite Analytics: ProductsWebsite Analytics: OverviewWebsite Analytics: ModerationWebsite Analytics: Content creatorsWebsite Analytics: Posts
Social
Social analytics - TiktokSocial Analytics - PinterestSocial Analytics - FacebookConnecting your Social Analytics to FlowboxSocial Analytics - Instagram
Chrome
Installing the Flowbox Chrome extensionCollecting geotagged posts via Chrome extensionCollecting Instagram content with Flowbox Chrome extensionCollecting YouTube videos with the Flowbox Chrome extensionCollecting Tiktok videos with Flowbox Chrome extension
Email marketing
Setting up Email Assets in DotdigitalImplement Email Flows in DotdigitalEmbed your Flowbox Flow in emails (Email Flow)Implement Email Flows in VoyadoImplement Email Flows using SpotlerImplement Email Flows in SalesforceImplement Email Flows in RuleImplement Email Flows in MailchimpImplement Email Flows in KlaviyoImplement Email Flows in HubspotImplement email Flows in DartagnanImplement email Flows in EmarsysImplement email Flows in CopernicaImplement Email Flows in BizwizardImplement email Flows in Apsis
Facebook Ads Manager
Implementing UGC DPA in FacebookConnect your Facebook Ads account to FlowboxSending images to Facebook Image AssetsSynchronize Flowbox folders to FacebookDelete images from Facebook Asset Library
Flowbox iOS & Android app
Install the Flowbox Android appInstall the Flowbox iOS app
Product reviews
Connect Trustpilot to Flowbox
Inboxes
The different sources available in EngageUsing your Engage inboxesHow to create an Inbox
Templates
How to manage your message templatesRights Request by CommentRights Request by Direct Message (DM)
Inspiration Toolbox
Get inspired by other customers
Onsite
Inspirational ideas for your Community pageInspirational ideas for your HomepageInspirational ideas for your Category pageGet inspired for your product pages
Email
Enrich your newsletter campaigns with user generated contentBring new life to your post-purchase emails with user generated contentUsing user generated content in your community dedicated email: the why and how
Social
Activating your social community with a UGC announcementBoost engagement by featuring user generated content on social media
Seasonal activations
Seasonal UGC Implementation: Christmas Campaigns
FAQs
Library FAQsIntegration FAQsAnalytics FAQsEngage FAQsVisual Marketing - FAQsGetting started - FAQsPublish - FAQs
Flowbox Academy - Video tutorials
Flowbox Academy: Upload & manage your content in the LibraryFlowbox Academy: Measure your Flows' performance onsiteFlowbox Academy: Collect & moderate your contentFlowbox Academy: Track your social KPIsFlowbox Academy: Create & schedule social postsFlowbox Academy: Manage your social inboxesFlowbox Academy: Design & distribute your contentFlowbox Academy: Getting startedFlowbox Academy: Commerce

UGC - Developer Guides

Integration guides for developers

Generic Javascript integration

Checkout Script

Magento 2 Extension

Magento 2 manual integration

Shopify App

Shopify manual integration

Wordpress (WooCommerce) integration

VTEX

API integration

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