Order Confirmation Email Flow
How and why to set up a Flow in your Order Confirmation emails
Once an order has been placed and the customer is excited to be receiving their item, this is a great opportunity to remind them of the community of loyal fans they have become a part of!
How to set up an Order Confirmation Flow in 4 easy steps
- Collect your content in your MasterFlow and distribute it to an Order Confirmation Email Flow.
- Set up the Email Flow settings. Pro tip: The Flow width can be set with both pixels (px) and a percentage (%) value. We recommend using '100%' as it will make the email Flow responsive.
- It's a good idea to choose a Static Flow setting in order to link back to your Community page.
- Explain to your customers how you're engaging with your community. Let them know how to tag you on Instagram when showing off their latest purchase. For example: "Thank you for your purchase. We hope you love this as much as we do! Have you seen our #Community page? Tag your photos with @company and #lovecompany to be featured here!
An Order Confirmation Email is a great opportunity to encourage your customers to share more user generated content. Include a picture of the month competition; or why not give a voucher or other incentive to customers' that share their images with you?
Email providers
We have a list of dedicated support articles for specific email providers.